I recently attended the National Association of State Retirement Administrators annual training conference. It’s very helpful to get together with peers and share successes and what’s working best with others across the country. It serves both as an affirmation of some things we’re doing very well and an inspiration of other practices we can employ to be even better. (At this point I’m sure you’re thinking, “Wow, I bet THAT’S a giant gathering of retirement nerds...and you would be right. But we're hard working, caring nerds, so it’s all good.) My desk now includes 4 pages of notes ranging from cybersecurity ideas for discussion, team/leadership development, to membership surveys. The information is only as good as the user, so my task is to explore each item to see how it might make our system even better.